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JediKnightMark

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This message was updated on 8/3/2003 1:32:22 PM by JediKnightMark

Weird account problem
replied on: 8/2/2003 11:32:22 PM

hey all, here's a new bug I've been stuck with since this morning:

At login, after the information necessary is entered, I get the "please subscribe" dialogue as if my account was not yet registered. It really sucks because I can't get any decent tech support until Monday at 9am PST, which is apparently when actual people resume work. That in itself is ridiculous, IMHO.

Anyways, is anyone else having this problem? jw

::Followup::

I checked the official forums (yay, they're working) and apprently as of July 28th SWG has been experincing some "billing problems" that they say wiil be resolved shortly. hmm 5 days and running isn't what i'd consider shortly, but anyays... Here is the URL:

http://forums.station.sony.com/swg/board/message?board.id=Techsupport&message.id=55981

Two things:
First, it's awfully weird that my client started acting up a fews days AFTER the problem was announced. Perhaps the admins had to bring down cetain people's subscriptions temporarily in order to fix them. Or maybe the billing/account server that my data is on is down right now for the same reason.
Second, I also have this odd problem which prevents me from signing-in on the forums. I do the standard login stuff but I always end up with a "read-only, not logged in" status as I am forwarded to whatever part of the forums I was trying to post on.

I've heard people with the billing bug have this problem, so it's not a big suprise, but it is awfully weird. I'm thinking it has something to do with their cookies not being retained properly, since launchpad uses them just as the forums do. Perhaps the lack of cookies it necessary to fix the billing problem, though. Ah well. I just hope everything is fixed soon before my house decomposes!
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