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| Author | Message / Information |
| brownwest Quote | Reply | | new enhanced image viewer errors on ancestry posted on: 5/1/2008 2:25:00 PM Does anyone know of a problem solving action for using the new enhanced image viewer on ancestry? I have tried everything I can think of, and still I can't get past the download icon, its just freezers and goes into 'not responding' mode? Tried turning off firewalls, anti virus software, disabling active x controls etc, nothing seems to work, I have emailed ancestry twice in two weeks for assitance and no reply, I looked on the threads page and literally hundreds of people are complaining...can anyone help me? |
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suzard
Researcher Quote | Reply | |
new enhanced image viewer errors on ancestry
replied on: 5/19/2008 6:11:14 PM I have just installed the viewer-first try -no problem!!!! |
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